![]() That’s exactly why we need to identify and deal with everything that stops them or slows them down. After all, making a process more efficient means making the work easier for the developers and designers. The last question is especially important. What are the most frustrating roadblocks in the development process?.How long is our quality assurance cycle time? Are there any bottlenecks in the process?. ![]() Are there any problems with our pipeline tooling?.Are code reviews picked up instantly, or is there a significant wait time?.Do our teams break down the stories into small enough increments?.In order to do that, we first needed to ask ourselves some questions about our development process, such as: We wanted to collect all the necessary data so we could then work together with our partners to optimize customer lead time for every product we’re engaged in.īut collecting raw data is one thing – using it in the right way is a whole different story. In search of the boost (and minimizing frustration) Now that we’ve painted a pretty picture, it’s time to dive a little deeper and mess it up just a little a bit. Putting it in a nutshell, measuring lead time gives us a piece of crucial data that we can use to make the development pipeline more efficient and more transparent. This metric gives them more predictability in terms of estimating both the project time and budget and helps with planning team augmentation projects, which rely heavily on aligning augmented staff with internal teams and processes. to track the implementation of a single feature, measure the length of code review, or even duration of a single task.Īll that makes customer lead time a highly instrumental metric from a partner perspective, too (“customer” in the name is there for a reason, after all). It can also be applied on a smaller scale, e.g. You can probably see why it’s a crucial piece of information for everyone involved in a project: customer lead time basically measures the entire agile process. What is customer lead time and why is it so important?Ĭustomer lead time tracks each work item’s lifecycle: the amount of time from the moment it “starts” (enters the backlog) up to the moment it “finishes” (is released and ready to validate the outcomes). Customer lead time – among some other agile metrics like velocity, sprint burndown, or cumulative flow diagram – is one of the most essential. There are some key pieces to this puzzle. They shine a light on the projects’ progress as we go along and let us identify what’s working and what needs further improvement. ![]() Through metrics, both we and our partners are able to see the bigger picture of the development process. It’s far from just pushing things to the finish line at all costs. After all, that’s what staying agile is all about: keeping things flexible enough to continuously improve the delivery process and taking decisive action when things call for adjustments, be it little or major. On the way to “done”, there are many things to consider. ![]()
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